5G on iPhone not working? Try this

5G connectivity certainly offers better speeds than 4G or below. But of course it will be annoying when you get 5G connection problems that are less than optimal, or even cannot connect to the 5G network at all.

For that, this article will help you when experiencing 5G problems on iPhone.

Patience is key

If you find the "No Service" or "Searching" indicator, it usually happens because there is a network problem originating from the provider, not your iPhone.

So before doing the various solutions below, it's better to be patient first. While looking for information about problems with the provider, usually if the network is experiencing down / problems, there will be many customers of the provider complaining on social media platforms such as X (previously Twitter).

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Make sure your iPhone Supports 5G Network

Since the work began in 2015, 5G connectivity will certainly not be available on all iPhone models. Since it requires the latest hardware technology to run, the iPhone 12 is the first iPhone that can enjoy the technology.

So make sure the iPhone you have is an iPhone 12 model or above.

Make sure your provider supports 5G

You also need to make sure whether the package and operator you choose support 5G networks or not. You can do this by reading information about the provider you choose or asking directly.

For local providers, so far there are three providers that have provided 5G services commercially: Telkomsel, Indosat Ooredoo, and XL Axiata.

Check 5G Coverage in Your Area

Even though your iPhone and provider support 5G, not all areas support 5G.

Usually, providers provide facilities to check 5G network coverage. You can check through their web pages such as Telkomsel, Indosat Ooredoo, and XL Axiata.

Make sure your 5G connection is active

iPhone has the option to switch on or off the 5G connection based on the user's will. So if you want to save battery when using cellular networks, turning off the 5G connection can be an option.

So you must ensure that the 5G network option is active on the iPhone.

• Open Settings
• Tap the Cellular option
• Tap the Cellular Data Options option
• Tap the Voice & Data option
• Tap the 5G On option if you want your iPhone to continue using 5G when available
• Or tap the 5G Auto option if you want the setting to automatically change to LTE when the 5G network is not maximised, this can save battery consumption.

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Force Restart iPhone

You can try to force restart your iPhone if you're having trouble with the 5G connection. For that, you can read the following article to find out how to do a force restart on iPhone (for all models).

Turn AirPlane Mode On and Off

This method can be a simple solution, but sometimes works in some cases that experience network problems on iPhone. You can turn AirPlane mode on and off again through the Control Centre.

Update to the Latest Version of iOS

Making sure the iPhone is using the latest version can be a problem solver, because usually Apple will fix the problems that users experience through iOS updates.

Factory Reset iPhone

This option can be taken as one of the last steps before deciding to go to Apple Service. Factory Reset will make the iPhone return to factory settings, as well as remove all errors or glitches that cause problems with the system, including cellular networks.

Before doing a Factory Reset, make sure you have backed up important data first. Before doing this method, make sure you have backed up the data on the iPhone first.

• Open Settings
• Tap the General option
• Scroll down and tap the Transfer and Reset iPhone option
• Tap the Erase All Content and Settings option

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Contact Apple Service

This can be the last option if all the methods above do not help. Because it is likely that the problem you are facing is related to hardware failure.

So you can go to an authorised Apple device service provider in Indonesia to get treatment from a technician there.

Those are some of the options you can use if you experience 5G network problems on your iPhone. If you have your own method that hasn't been mentioned above, make sure you share it in the comments section!

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