[Solved] Laptop Webcam and Mic Not Working During Zoom Meeting, 2 Ways to Fix It

During a zoom meeting suddenly the webcam and laptop mic don't work so other people can't see the video and also hear our voices.

How to Fix Laptop Webcam and Mic Not Working When Using Zoom - In today's all-digital era, many of us use zoom meetings to hold internal or external meetings without having to leave the office.

What's more, when Covid-19 broke out, many offices carried out the government's advice to work and do activities at home (Work From Home).

Because many are WFH, many offices are closed and they hold meetings using the Google Meet application, Microsoft Teams, and the most well-known is Zoom.

The zoom meeting application currently has a lot of users around the world.

So to conduct digital meetings many say zoom meetings even though sometimes we use other applications such as meet and also Teams.

For this reason, many of us use the zoom application to conduct remote meetings so we no longer need to meet face to face.

But sometimes there are problems when we do zoom meetings, one of which is where the laptop mic and also the laptop's built-in webcam don't work when zooming.

Surely it is very troublesome for us where at that time we will have a very important meeting with our superiors or even with our clients.

Incidentally, a newbie has just experienced this where the laptop webcam works fine but on the screen, it only looks black, as if it is blocked by something.

And the laptop mic also doesn't work properly and you get the error message "Failed to detect your microphone and speaker. Please make sure your devices are properly connected".

If you experience the above then the newbie will give you a way to deal with this one zoom error.

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How to deal with Webcam and mic not working on zoom

When experiencing a zoom error message, newbies use HP brand laptops, where this laptop cannot be used during zoom meetings.

The error that newbies face is that the webcam doesn't work and only shows a black screen during a zoom meeting.

The laptop mic also doesn't work by displaying the error message "Failed to detect your microphone and speaker. Please make sure your devices are properly connected".

For the webcam, I also tried using the default webcam and also a USB webcam with the Logitech brand.

However, both webcams also experience the same problem where they only display a black screen while zooming.

But strangely this happened after we updated the zoom meeting to version 5.12.2

after updating to this version suddenly the laptop mic and webcam don't work properly when doing a zoom meeting.

To fix this, you can update or downgrade zoom meeting to the previous version where I use version 5.10.

In version 5.10, the mic and webcam can function properly and are very smooth to use for zoom meetings.

How to downgrade the zoom meeting version

If you have already updated the zoom meeting to version 5.12, then the only way is to downgrade the zoom software.

For that, you must first uninstall Zoom Meeting before you install the previous version.

How to uninstall software on Windows 10 is very easy, you can do it without having to be an IT person

After you do that you can install the old version of Zoom Meeting, here I suggest installing Zoom Meeting version 5.11 to make it safer.

To download the old version of Zoom Meeting, you can just go to Download Old Version of Zoom Meeting.

After you download it, you can try to do a zoom meeting again with your co-workers.

Turn off zoom meeting updates

The next step is that you can turn off the zoom meeting update so that the zoom meeting that is already on your laptop is not updated to version 5.12.

However, you can say that this method is not good because there may be an important update that requires us to update the latest version of the Zoom application.

To turn off zoom meeting updates, you can see the steps on how to turn off zoom meeting updates.

There are many cases that cause this to happen to zoom meetings, one of which is a bug found in the zoom meeting update.

This update may have been missed by the quality control section of the developer zoom meeting so something like this happened.

For those of you who are experiencing this, you can take the steps that the newbie provided above to improve the zoom meeting that you are currently using.

That's all for this newbie tutorial with the title [Solved] Webcam and Laptop Mic Not Working During a Zoom Meeting, Here's How to Fix it

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